Platform
Everything from lead to delivery — and after.
15 capabilities across 5 groups. The full path a deal takes through a store, with the slow parts removed and the invisible parts made visible.
Working the lead
AI Sales Specialist, Conversation QA and DealerStealth.
AI Sales Specialist
The moment a lead arrives — from your website, a lead provider, Marketplace, or a walk-up — it gets a text message.
Answers every lead in seconds, around the clock.Read moreConversation QA
Here is an uncomfortable question: do you actually know what your BDC says to customers?
Every conversation reviewed and scored nightly.Read moreDealerStealth
Send a shopper through your own internet lead process and record exactly what happens — per salesperson.
Find out what really happens to a lead.Read moreMoving the deal
Document Intelligence, Identity Verification and Deal Desk.
Document Intelligence
This is the single biggest time-saver in the platform, and the one people underestimate until they watch it happen.
A texted photo files and checks itself.Read moreIdentity Verification
MakoID reads the barcode on the back of a licence — the same thing a police scanner reads — and cross-checks it against everything visible on the front.
MakoID reads the licence and returns a verdict.Read moreDeal Desk
The customer, the numbers, the worksheet, the decision, the notes — with every lender on the deal visible at a glance instead of locked in the finance manager’s head.
Lenders, stips and decisions on one screen.Read moreThe customer
Customer Portal, After the Sale and Equity Mining.
Customer Portal
Every customer gets a link by text.
Your branded app, no password, no app store.Read moreAfter the Sale
Most dealership software forgets the customer the second the deal funds.
Service, trade, upgrades, referrals, the next deal.Read moreEquity Mining
Two of the highest-return things a store can do, and almost nobody does them consistently, because they are tedious.
Money in the customers you already have.Read moreRunning the store
Inventory & Listings, Management Analytics, Compliance and Multi-Rooftop.
Inventory & Listings
The platform reads your website inventory feed every five minutes.
Live feed, real values, Marketplace in seconds.Read moreManagement Analytics
Speed, engagement, outcomes, and when your customers are actually on their phones — measured from your own message history, not an industry average.
The numbers that show where deals leak.Read moreCompliance
Not a promise that you are compliant — a record you can hand over, on the day it is requested.
OMVIC, CASL and PIPEDA you can produce.Read moreMulti-Rooftop
Each store is walled off from the others at the data level.
Built for groups, walled off at the data level.Read moreSystems built in
Mako Engine and Mako.
Mako Engine
Mako Engine is the part of ForgeConnect that does the talking.
The conversation brain behind the platform.Read moreMako
Mako is the conversation platform inside ForgeConnect for stores and groups that need customer identity to stay theirs.
Chat and SMS that never exposes customer identity.Read more