Nexus · live AI-only car buyingNexus is live
Fully autonomous. First hello. Keys in hand.
Nexus runs supported sales and finance from first contact through completed signatures. SMS, voice, email and a secure portal keep the deal connected through the dealership’s funding and delivery.
One connected deal
Explore NexusSix things that change what a Tuesday looks like.
Every lead gets a real reply, in seconds
Not an autoresponder. An actual conversation that introduces itself by your salesperson’s name.
A texted photo files and verifies itself
The customer sends a licence from their couch. Seconds later it is classified and filed on the deal.
The customer stops calling to ask what is happening
Every customer gets a branded app by text. They see where their approval stands.
The relationship does not end at delivery
Service booking, trade appraisal, upgrades and the next deal, inside the app they already have.
Every conversation reviewed. Every night.
Each thread with new activity is read and scored on realism, rules, progress and objection handling.
Find out what really happens to a lead
Send a shopper through your own lead process and get back A–F grades that quote the message.
Most stores do not lose deals because their people are bad. They lose them to time.
They did not go cold. The process was slow, and the customer had a life.
- The one who writes at 10pm "Hi, is the 2022 RAV4 still available? Just saw it online"
- The price-only shopper "what rate can you get me"
- The one who goes quiet "ill send it tomorrow after work"
- The credit-nervous customer "ive been turned down before. dont want that again"
- The trade-first customer "how much more"
- The ready buyer "borrowing my sisters car until friday"
- The one who goes quiet "sorry, work blew up this morning. completely forgot"
- The price-only shopper "close to what i had ideally"
- The one who goes quiet "I’ll get that this week."
- The credit-nervous customer "so youre saying my credit is bad"
9:40 on a Tuesday night
A customer fills out a finance application at 9:40 on a Tuesday night. Nobody sees it until nine the next morning. By then they have applied at three other places, and two of them texted back within a minute. You never had a chance — and you will never know, because that lead just shows up as no response.
The other leak
Then there is the other leak. The customer who does answer, who is interested, and who needs to send a licence and a pay stub. They say they will do it tonight. They do not. Somebody chases Thursday. One blurry photo arrives. Somebody chases again Monday. Two weeks later the deal is dead and everyone says the customer went cold.
ForgeConnect is built to close both gaps.
Everything from the moment a lead arrives to the moment the car is delivered — and after.
The whole platform
ForgeConnect
AI Sales Specialist
Working the lead
Answers every lead in seconds, around the clock.
Conversation QA
Working the lead
Every conversation reviewed and scored nightly.
DealerStealth
Working the lead
Find out what really happens to a lead.
Document Intelligence
Moving the deal
A texted photo files and checks itself.
Identity Verification
Moving the deal
MakoID reads the licence and returns a verdict.
Deal Desk
Moving the deal
Lenders, stips and decisions on one screen.
Customer Portal
The customer
Your branded app, no password, no app store.
After the Sale
The customer
Service, trade, upgrades, referrals, the next deal.
Equity Mining
The customer
Money in the customers you already have.
Inventory & Listings
Running the store
Live feed, real values, Marketplace in seconds.
Management Analytics
Running the store
The numbers that show where deals leak.
Compliance
Running the store
OMVIC, CASL and PIPEDA you can produce.
Multi-Rooftop
Running the store
Built for groups, walled off at the data level.
Mako Engine
Systems built in
The conversation brain behind the platform.
Mako
Systems built in
Chat and SMS that never exposes customer identity.
Automations
See it work.
Three of the automations, written the way they actually happen — as a text thread. Pick one and watch it run at the speed it runs in a store.
- Resolves the stock number and reads the change back for approval
- Pushes to DMS, website and every syndication feed
- Confirms each destination separately, with timing
- Puts the leads it matters to in front of the right salesperson
Scripted demo of a real workflow, played at the speed it happens.
Psychology-first
It sounds like a person because it was taught by people who sell cars.
The model behind ForgeConnect was trained and shaped across more than 8.9 million automotive sales conversations — real subprime desks, real objections, real customers going quiet at the worst possible moment.
That is why it texts short, answers one thing at a time, and never writes in paragraphs or bullet points. It does not reply instantly at 3am like a machine. It builds trust before it asks for anything, because in subprime that is the whole job.
At first contact, it knows what it must never say
- Never quotes a rate or a payment.
- Never tells a customer they are approved or that they qualify.
- Never promises a specific vehicle off your lot.
- Never asks "so what car are you looking for?"
These are early lead conversation rules. In Nexus, after signed opt-in and confirmed lender results, the AI can explain the verified rate, payment and approval. It never invents those figures or promises a vehicle before availability is confirmed.
Nexus across every channel
One conversation. One complete deal.
After signed AI-only opt-in, Nexus carries the purchase across SMS, voice, email and a secure portal, keeping every answer, decision and document connected through finance signing.
- Your websiteThe AI-only program entry
- SMS and voiceOne continuous conversation
- Email and portalSummaries, documents and signing
Nexus
The connected deal
Fifteen minutes
Three things, and you will not need to be told how good it is.
Give us your cell number
The system will work you like a real lead. You can just have the conversation.
Text in a photo of your licence
Watch it file itself, verify itself, and move the deal while you are standing there.
Pick five cars off your lot
Watch them become Marketplace listings faster than you can read this sentence.
What waiting costs
The number nobody wants to look at.
Almost nothing measures the absence of activity, which is where the money actually goes.
28 leads a week arrive after hours
1,092
leads a year gone before anyone at your store touches them
Built for Canada
We build for Canadian stores specifically.
- Canadian Black Book values. By trim, adjusted for kilometres and your province, in four condition grades, wholesale and retail.
- OMVIC files. Document upload, violation tracking, and a shareable package you can hand over.
- CASL consent. Tracked for anti-spam rules, so you can show when and how a customer agreed to be contacted.
- Provincial licence formats. For Ontario licences, MakoID checks the date of birth encoded in the licence number itself.
It knows when to get out of the way
- Asked for a humanIt stops and texts your managers.Hands off
- Told to stop, in plain languageIt catches “stop texting me” and stops.Stops
- Asked to check back laterIt writes that down and actually waits.Waits
- One of your people jumps inIt will never talk over your salesperson.Steps back
The walkthrough
Three demonstrations.
No slide deck.
Tell us what is leaking in your store and we will show you the part of the platform that closes it — running live, on your own numbers.
Rather talk? Call +1 (888) 606-0524.
The system will work you like a real lead. You can just have the conversation.
- Your cell number
- Your licence
- Five cars
- How long
- Fifteen minutes
- What you see
- Three demonstrations
- Prefer email?
- info@forge1.ca
- Rather talk?
- +1 (888) 606-0524
No slide deck. The walkthrough runs live, on your own numbers, and takes fifteen minutes.
Questions
What dealers ask before they switch.
Watching one is not the same as being worked by one. Give us your cell number and the system will work you like a real lead.
Book a walkthroughHow is this different from the AI texting tool my CRM already includes?
Two things. The conversation is built on automotive sales psychology rather than a template drip, shaped across more than 8.9 million real sales conversations. And the hard rules — never quote a rate, never claim an approval, never promise a vehicle — are structural, not settings, so they hold even under pressure in a live thread.
Do we have to replace our DMS?
No. ForgeConnect works alongside it, covering everything from the moment a lead arrives to the moment the car is delivered, and then the retention relationship afterwards.
How long before we see a difference?
First response time changes on day one, because it stops depending on anyone being at a desk. Document collection time and follow-up consistency move within the first few weeks. Retention effects take a cycle to show up because they depend on customers coming back.
What if our team does not adopt it?
Adoption fails when a system asks for work that benefits somebody else. The parts that matter here run whether or not anyone logs in — the lead still gets answered, the document still gets filed, the conversation still gets scored — so the value does not depend on discipline.
Come find the leak
in your own store.
Fifteen minutes, three live demonstrations, and one honest conversation about what is actually costing you deals.